TERMS OF SERVICE
Last Updated: August 12, 2026
Please read these Terms of Service carefully before using the Bigi Awasaana website or placing an online order.
1. General Conditions
By placing an order through our website, you warrant that you are legally capable of entering into binding contracts. We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.
2. Pricing and Availability
All prices are subject to change without notice. We make every effort to ensure that the pricing and availability of items on our menu are accurate, but errors may occur. In the event of a pricing error, we will contact you before preparing your order.
3. Refunds and Cancellations
Because our food is prepared to order, we generally cannot accept cancellations or offer refunds once meal preparation has begun. If there is a problem with your order (e.g., missing items or incorrect preparation), please contact us immediately so we can make it right. Refunds are issued at the sole discretion of management.
4. Food Allergies
While we take precautions to prevent cross-contamination, our kitchen handles ingredients that may contain allergens, including nuts, dairy, wheat, and soy. We cannot guarantee a 100% allergen-free environment. If you have a severe food allergy, please inform us, but be aware that you consume our food at your own risk.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Bigi Awasaana or its content suppliers and is protected by copyright laws.
6. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms.
7. Contact Information
Questions about the Terms of Service should be sent to us at:
- Email: bigiawasaana@gmail.com
- Phone: (323) 921-1646